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Customer Service FAQ |
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Here are some of the questions our customers regularly ask, and their answers: |
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Can I get an extra copy of a survey you have done for my company before? |
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All the surveys we have done are archived and you can obtain an extra copy on request. A small administrative charge will normally be requested if hard copy is required. |
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Can I get a copy of a survey you have done for another company before? |
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We first need confirmation by the commissioning company that they agree with the survey being passed on to yourselves, and then we charge you a small fee for issuing the drawings. Liability for the information within the drawings rests with the commissioning company although this can be purchased at 15-20% of the original survey cost. |
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Are there any APR Laser Scanning videos available |
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Can we pay for surveys or Pointools software by Credit Card |
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We accept all main credit and debit cards except American Express. Please call to arrange payment. |
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